> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thistle.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ & Troubleshooting

> Frequently asked questions and common troubleshooting steps

This page contains answers to frequently asked questions and common troubleshooting steps for Thistle products and services.

## General FAQ

### What is Thistle?

Thistle is a secure over-the-air (OTA) update solution designed for embedded Linux and IoT devices.

### What hardware platforms are supported?

Thistle supports a variety of hardware platforms including Raspberry Pi, BeagleBone, and various custom boards based on common SoCs.

## Troubleshooting

### Common Issues

#### Update Failed to Apply

If an update fails to apply, check the following:

* Ensure your device has enough storage space
* Verify your manifest file is correctly formatted
* Check network connectivity if downloading updates

#### Device Not Appearing in Control Center

If your device is not appearing in Thistle Control Center:

* Verify the device is powered on and has network connectivity
* Check that the device has been properly provisioned
* Ensure the Thistle agent is running on the device

## Getting Support

For additional support beyond this FAQ, please [contact our support team](https://thistle.tech/contact).