This page contains answers to frequently asked questions and common troubleshooting steps for Thistle products and services.

​
General FAQ

​
What is Thistle?

Thistle is a secure over-the-air (OTA) update solution designed for embedded Linux and IoT devices.

​
What hardware platforms are supported?

Thistle supports a variety of hardware platforms including Raspberry Pi, BeagleBone, and various custom boards based on common SoCs.

​
Troubleshooting

​
Common Issues

​
Update Failed to Apply

If an update fails to apply, check the following:

  • Ensure your device has enough storage space
  • Verify your manifest file is correctly formatted
  • Check network connectivity if downloading updates

​
Device Not Appearing in Control Center

If your device is not appearing in Thistle Control Center:

  • Verify the device is powered on and has network connectivity
  • Check that the device has been properly provisioned
  • Ensure the Thistle agent is running on the device

​
Getting Support

For additional support beyond this FAQ, please contact our support team.