This page contains answers to frequently asked questions and common troubleshooting steps for Thistle products and services.

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General FAQ

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What is Thistle?

Thistle is a secure over-the-air (OTA) update solution designed for embedded Linux and IoT devices.

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What hardware platforms are supported?

Thistle supports a variety of hardware platforms including Raspberry Pi, BeagleBone, and various custom boards based on common SoCs.

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Troubleshooting

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Common Issues

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Update Failed to Apply

If an update fails to apply, check the following:
  • Ensure your device has enough storage space
  • Verify your manifest file is correctly formatted
  • Check network connectivity if downloading updates

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Device Not Appearing in Control Center

If your device is not appearing in Thistle Control Center:
  • Verify the device is powered on and has network connectivity
  • Check that the device has been properly provisioned
  • Ensure the Thistle agent is running on the device

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Getting Support

For additional support beyond this FAQ, please contact our support team.